Aoxin Quartz
Delivering Excellence in Quartz Glass Products
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Reliable shipping
Flexible returns
Important: This product is ONLY for customers who have been contacted by our team regarding an adjustment to their shipping fee.
If you have not received a specific request from us to use this link, please disregard it.
Why is a Shipping Adjustment Needed?
Due to the unique nature, size, weight, or specific destination of certain items, the automated shipping cost calculated at checkout may sometimes be an initial estimate. After you place your order, our team reviews the details and calculates the precise shipping cost. If the final cost is higher than the amount paid during checkout, we will contact you directly via email or phone to inform you of the difference that needs to be paid.
This product link is provided to allow you to easily complete that additional payment.
How to Use This Link to Pay Your Shipping Adjustment:
Confirm the Amount: Refer to the communication you received from our team to confirm the exact amount of the shipping fee adjustment required (e.g., $15.00).
Add to Cart: Add this "Shipping Fee Adjustment" product to your shopping cart.
Adjust Quantity: Set the quantity of this product in your cart to match the amount you need to pay.
Example: If the price of this product is $1.00, and you need to pay a $15.00 adjustment, set the quantity to 15.
Example: If the price of this product is $0.10, and you need to pay a $15.00 adjustment, set the quantity to 150.
Proceed to Checkout: Go to your cart and proceed to the checkout page.
Add Your Original Order Number (CRITICAL): On the checkout page, look for the "Order Notes" or "Add a note to your order" section. It is absolutely essential that you enter your original order number here. This allows us to correctly match this payment to your original order. Your original order number can be found in the confirmation email you received after placing your initial order (e.g., Order #12345).
Complete Payment: Finalize the checkout process and complete the payment for the adjusted amount.
What Happens Next?
Once we receive your payment via this link and can match it to your original order using the order number you provided in the notes, we will immediately proceed with processing and shipping your original order.
We understand that this extra step is not ideal, and we appreciate your understanding and cooperation in completing your order.
If you have any questions about the required adjustment amount or how to use this link, please do not hesitate to contact us before making the payment.
Thank you!